Customer Support

Frequently Asked AfibAlert® Questions

Does AfibAlert® heart monitor test for other arrhythmias?

AfibAlert® monitors for atrial fibrillation (AF or Afib) only. It will not detect other potentially life threatening arrhythmias, and it is possible that other cardiac arrhythmias may be present even if the AfibAlert® registers a green light. If you feel you are in immediate danger, call 911.

Can I use the AfibAlert® heart monitor if I have a pacemaker?

No, the AfibAlert® heart monitor is not appropriate for people with pacemakers. The electronic pulses from the pacemaker regulates your heartbeat, which can lower the accuracy of the device.

Can the AfibAlert® heart monitor continuously monitor for atrial fibrillation (also known as AF or afib)?

No, the AfibAlert® heart monitor only determines the probability that Afib is present during the 45-second testing period. It cannot alert you if afib happens outside the testing period.

How many tests can the AfibAlert® heart monitor store?

AfibAlert® heart monitor has thirty memory slots, one to store a baseline, plus a Cascading Memory™ system that cycles up to thirty tests through its memory system. Up to thirty recordings can be uploaded to the web site, or up to five can be sent by telephone.

What do the AfibAlert® heart monitor icon lights mean?

There are four lights that indicate different functions on the AfibAlert® heart monitor. The green light means that data has been successfully stored and there is a low probability that AF is present. The red light indicates a high probability of AF and the data should be sent to your healthcare professional. The yellow light signifies when there is poor contact with the electrodes and the test should be repeated. The blue light signifies when the recorder is acquiring and analyzing data. It also indicates when data is being transmitted.

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How do I use the AfibAlert® heart monitor?

The AfibAlert® heart monitor is simple to use for intermittent testing of Afib. It allows daily or even hourly checks in the comfort of your home or when you are on the go.

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How can I order the AfibAlert® heart monitor?

You can order the AfibAlert® heart monitor through this website or by calling our order desk at 1-866-321-AFIB (2342).

What is Atrial Fibrillation?

Atrial Fibrillation happens with the heart’s atria chamber beats erratically or fibrillates (300–600 BPM).

What is Afib or AF?

These are common terms used to reference atrial fibrillation.

Why should I monitor my afib episodes?

If you have afib, you are five times more likely to have a stroke than the general population. The American Heart Association states that Afib is a major cause of stroke or heart attack.

Will I know if I am having an afib episode?

Some patients are asymptomatic and are not even aware that they may experience AF episodes. Others may feel various symptoms at the onset of atrial fibrillation.

What are some of the signs that I may be having an afib episode?

If you have afib, you may not be getting enough blood to your brain and other organs. Patients can experience various symptoms including heart palpitations, shortness of breath, dizziness, fatigue or fainting.

What is an ECG?

An electrocardiogram (ECG, also referred to as EKG) is a painless test that records the heart’s electrical activity as a graph. An ECG is routinely performed when an arrhythmia is suspected.

How can I order the AfibAlert®?

You can order AfibAlert® through this website or by calling our order desk at 1-866-321-AFIB (2342).

If you were unable to find the answer to your question in the FAQ section, you may also submit support related inquiries through the form below.  Support inquiries will be responded to within one business day.  Please only use this form if you already own a device from Lohman Technologies.

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What patients and physicians are saying:

"It is the right kind of solution for patients, because it's a lifetime solution and Afib is a lifetime condition. I'm very impressed by the device."
Dr. Hugh Calkins, MD, Director, Cardiac Arrhythmia Service, Professor of Medicine
Physician
"I wish I had had it years ago, so I wouldn't have visited the ER so often…"
Frank (patient)
Patient
"The algorithm for detecting atrial fibrillation is extremely accurate. Another benefit to me has been the quality of the strips recorded compared to other single lead heart rhythm monitors. These high quality recordings are useful in identifying and monitoring other conditions as well as afib recurrence."
Robert Baker, MD, FACC, Nevada Cardiology Associates
Physician
" “I have had the monitor for several years and have to tell you that this unit has saved my wife and I many days of anxiety and stress in knowing that I was not in Afib…” "
Sherman (patient)
Patient
"The AfibAlert is beneficial in the clinical research arena to monitor for recurrence of atrial fibrillation after ablation. The quality of the ECGs it captures is excellent. In addition, patients find it extremely easy to use which yields high compliance"
John N. Catanzaro, MD, Assistant Professor of Medicine, University of Florida Health - Jacksonville
Physician
"I've used AfibAlert for almost a year and a half and am very satisfied. It gives me peace of mind…"
Susan (patient)
Patient
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